Beech Street Customer Service

Health Plan Participants:

For questions concerning benefits coverage and eligibility, pre-authorization requirements and the status of claims, please contact your health plan administrator directly. The service number should be listed on your healthcare ID card.

To locate a participating provider, please refer to the instructions on your healthcare ID card as your health plan may have established a telephone number customized for the plan. Otherwise, you may contact us at:

• Toll free number 800.877.1444

Healthcare Providers:

For fastest service, please use the contact information provided below based on your specific service request:

• To check the status of your application
• To check the status of your recredentialing
• For questions related to submitted claims contact the health plan using the number listed on the participant's ID card
• For claim disputes unresolved after contacting the health plan

Please contact us at:

• Toll free number 800.877.1444
• Email:ViantInquiries@multiplan.com
• To submit a Claim dispute click here
• To submit updates to your demographic information:
  • Via e-mail to Network.Operations@Multiplan.com
  • Please mail your update to:
  
  Provider Data Management
  Beech Street Corp
  PO Box 22968
  Chattanooga, TN 37422
  

Clients/Payers:

• For claims and other inquiries please contact us at:
  • Toll free number 800.877.1444
  • Email:ViantInquiries@Multiplan.com
• To submit a Claim dispute click here